Privacy Policy

This Privacy Policy explains how Gold Real Estate Group ("we," "us," or "our") collects, uses, and protects information you provide on thegoldrealestategroup.com (the "Site"). Roman Svyatetskiy is a Texas REALTOR® (TREC #713126) sponsored by JPAR® San Antonio and a licensed Mortgage Loan Originator (NMLS #277737) with NEXA Mortgage, LLC (NMLS #1660690).

Information We Collect

We collect information you voluntarily provide when you:

• Fill out a contact, home value, or consultation form
• Subscribe to our email newsletter or market updates
• Send us email, SMS, or call our office
• Request a mortgage prequalification or a comparative market analysis

This may include your name, email address, phone number, mailing address, property address, price range, timeline, financing situation, and any other information you choose to share.

We may also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, referring URL, and general geographic region, through standard web logs and privacy-friendly analytics.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide the real estate or mortgage services you requested
• Send market updates, listing alerts, and educational content you have opted into
• Prequalify or refer you for mortgage financing through NEXA Mortgage, LLC or another licensed source
• Comply with legal, regulatory, and record-keeping obligations under Texas real estate and mortgage laws
• Improve the Site and understand how visitors use our content

How We Share Your Information

We do not sell your personal information. We may share information only as needed:

• With JPAR® San Antonio, our sponsoring broker, for real estate transactions
• With NEXA Mortgage, LLC and its authorized systems for mortgage prequalification and origination when you request mortgage services
• With trusted service providers who help operate the Site, email, CRM, and analytics under confidentiality obligations
• With title companies, lenders, appraisers, inspectors, or other parties reasonably necessary to complete a real estate or mortgage transaction you initiate
• When required by law, court order, or lawful regulatory request from TREC, TDSML, NMLS, HUD, or similar authorities

Communications & Text Messages

If you contact us or opt in to receive updates, you may receive email, phone, or SMS messages from us. Message and data rates may apply. You can opt out of email at any time using the unsubscribe link in any email, or reply STOP to any text message to opt out of SMS.

Cookies & Analytics

The Site uses cookies and similar technologies for basic functionality and to understand aggregate usage. You can disable cookies in your browser settings; some features of the Site may not work without them.

Third-Party Links

The Site links to third-party websites, including NMLS Consumer Access, TREC, the Texas Department of Savings and Mortgage Lending, NEXA Mortgage, JPAR®, and MLS or IDX search partners. We are not responsible for the privacy practices or content of those sites; review each site's own privacy policy.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No internet transmission is 100% secure, and we cannot guarantee absolute security. Please do not send sensitive information (such as Social Security numbers, tax returns, or bank statements) by regular email — use a secure document portal we provide or another secure channel.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your Choices

You may:

• Request access to, correction of, or deletion of the personal information we hold about you
• Opt out of marketing emails or SMS at any time (see Communications above)
• Withdraw consent to future contact by emailing us at [email protected]

Some records we are legally required to retain — for example, transaction files under Texas real estate and mortgage recordkeeping rules — even after you ask us to stop contacting you.

Do Not Track

Some browsers offer a "Do Not Track" signal. The Site does not respond differently based on this signal at this time.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes may be announced on the Site or by email if you have opted in.

Contact Us

Questions about this Privacy Policy or your information?

Roman Svyatetskiy · Gold Real Estate Group
Brokered by JPAR® San Antonio
1846 N Loop 1604 W, Ste 200, San Antonio, TX 78248
Phone: (210) 580-3837
Email: [email protected]

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